Is pricing per branch or per organisation?
Per branch, per year. Add branches at the additional-branch setup fee and the same per-branch annual rate.
What is the setup fee for?
A one-time fee charged on your first paid-plan invoice to onboard your organisation. Adding a branch later carries a smaller, separate additional-branch setup fee.
How are optional services priced?
Any optional service is listed as a separate line in your quotation and invoice.
Is on-premise deployment available?
Yes — Rafiki can be installed on your own server or computers for organisations that need a local, on-premise setup. Contact us to discuss your branches, tills, and network.
Do already-issued invoices change if prices update?
No — published rate changes only apply to new invoices going forward.